Last updated: November 2, 2026
HZC DRONE respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit hzcdrone.com, submit an inquiry or communicate with our team.
1. Who We Are
This website is operated by [insert the full legal name of the company operating hzcdrone.com], using the HZC DRONE name. In this policy, “we,” “us” and “our” refer to that company.
We provide drone products, accessories, customization coordination and related business support.
For questions about this policy or your personal information, contact:
Email: [email protected]
Address: Unit 1301, Global Center, Chengdu, Sichuan Province, China
Website: https://hzcdrone.com/
2. Information We Collect
Information you provide
When you submit a contact form, request a quotation or communicate with us by email, WhatsApp or another business channel, we collect the information you provide. This may include:
- Your name, company name and business role.
- Email address, telephone number and WhatsApp number.
- Country or region.
- Products of interest, preferred models and estimated quantities.
- Application requirements, customization instructions and delivery preferences.
- Messages, attachments and other information you choose to share.
If you proceed with an order, we may also need billing details, delivery addresses, recipient contact details and relevant transaction or shipping records.
Please provide only information needed for your inquiry or order. Do not submit passwords, complete payment card details or unrelated sensitive personal information through our inquiry forms.
Information collected when you browse
Our website and supporting service providers may process technical information such as your IP address, browser type, device information, requested pages, referring page, access times and security events.
Cookies and similar technologies may also collect information about website use, as explained below.
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and prepare quotations.
- Discuss product suitability, availability and customization requirements.
- Process orders and coordinate delivery or after-sales support.
- Maintain business correspondence and transaction records.
- Operate, maintain and improve our website.
- Detect spam, prevent misuse and protect website security.
- Meet applicable legal, accounting and regulatory obligations.
- Send marketing communications where permitted by law and with consent when required.
If information is necessary to prepare a quotation, arrange delivery or provide another requested service, choosing not to provide it may prevent us from completing that request. Other information is optional.
4. Legal Grounds for Processing
Where applicable data protection law requires a legal basis, we process personal information on one or more of the following grounds:
- Contractual steps: responding to a request before entering into a contract or fulfilling an agreement with you.
- Legitimate interests: managing business inquiries, maintaining business relationships, improving our services and protecting our website, where those interests are not overridden by your rights.
- Legal obligations: retaining records or providing information when required by applicable law.
- Consent: carrying out activities for which consent is required, such as certain marketing communications or uses of cookies.
Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing lawfully carried out before withdrawal.
5. Cookies and Website Technologies
Cookies are small files stored on your device. Similar technologies may also store or access information on your device.
Our website uses supporting technologies for website operation, security, content delivery and performance. Website statistics and communication integrations may also process information, depending on the features enabled.
Where applicable law requires consent for a particular cookie or technology, we will request consent before using it. Any consent choices offered must allow you to change or withdraw that consent.
You can also delete or block cookies through your browser settings. Blocking some cookies may affect website functionality. Browser settings do not replace any consent mechanism required by applicable law.
6. When We Share Information
We disclose personal information where necessary for the purposes described in this policy, including to:
- Website hosting, content delivery, security and technical support providers.
- Email, business communication and website statistics providers.
- Suppliers or customization partners involved in fulfilling your specific requirements.
- Logistics providers, freight forwarders and customs service providers involved in your shipment.
- Professional advisers and public authorities where disclosure is necessary to meet legal obligations, handle disputes or protect legal rights.
We limit disclosures to information relevant to the task. Where providers process personal information on our behalf, we require appropriate confidentiality and data protection arrangements.
7. WhatsApp, Alibaba and External Websites
Our website includes links to WhatsApp, our Alibaba storefront and other external services.
When you follow an external link or use a third-party platform, that provider processes information under its own privacy policy. Its practices may differ from ours.
Information you send to our team through those channels is also used by us to respond to your inquiry and manage the relevant business relationship, as described in this policy.
8. International Data Transfers
We operate from China and work with international customers and service providers. Your information may therefore be accessed, stored or processed in China and other countries where our service providers or business partners operate.
Those countries may have different data protection laws from your country.
Where applicable law requires safeguards for international transfers, we will use the relevant safeguards or another lawful transfer mechanism. You may contact us for information about the safeguards applicable to your information.
9. How Long We Keep Information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected.
Retention depends on the nature of the record:
- Inquiries and quotations: the time needed to handle your request, follow up and maintain a relevant business record.
- Orders and shipping records: the period needed to fulfil the order, provide support and meet applicable accounting, tax, customs and legal requirements.
- Marketing records: the period during which we may lawfully contact you, with limited suppression records retained where necessary to respect an opt-out.
- Technical and security records: the period needed to operate the website, investigate incidents and protect our systems.
When information is no longer needed, we delete it, anonymize it or securely isolate it pending deletion, subject to applicable legal requirements.
10. How We Protect Information
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.
Access is limited according to business needs. However, no internet transmission or storage system can be guaranteed to be completely secure.
11. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your information.
- Request restriction of, or object to, certain processing.
- Receive certain information in a portable format.
- Withdraw consent where processing relies on consent.
- Complain to the relevant data protection authority.
To make a request, email [email protected] with the subject “Privacy Request.”
We may need to verify your identity before responding. We will respond within the period required by applicable law. Some requests may be subject to legal exceptions, including obligations to retain transaction records.
You may object to direct marketing at any time by contacting us or using an unsubscribe option provided in the message.
12. Children’s Privacy
Our website is intended for business customers and is not directed to children.
If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy when our website, business practices or legal obligations change.
The updated version will be posted on this page with a revised date. Where required by law, we will provide additional notice or request consent before making relevant changes.
14. Contact Us
For privacy questions, requests or complaints, contact:
HZC DRONE
Email: [email protected]
Address: Unit 1301, Global Center, Chengdu, Sichuan Province, China
Contact page: https://hzcdrone.com/contact-us/